Asking the Right Questions and Getting the Right Person

How many times has this happened: The promising new employee makes a good first impression, is enthusiastic but just doesn’t get the job done?
To maximise our chances of getting this right we need to rely on some basic research which tells us that most people will continue to repeat past behaviours. Some say as […]

Practical Policies and Procedures Can Save You Money

Warren had a beer at lunchtime, came back to his job as a forklift driver, abused the female stores clerk and carried on with his job.
The warehouse manager, who was never very impressed by Warren, heard about it, accused him of being under the influence of alcohol and dismissed him.
Warren claimed unfair dismissal and, after […]

Setting “Expectations of Success” For That New Employee

While “throwing them in the deep end” might sound challenging for a new employee, it can be a careless way to treat your new investment. We recently heard of a new employee calling his wife at lunchtime on his first day in the new job to say he was coming home. The treatment, or lack […]

Training Options That Can Show Results and Save Money

It seems that some people never want to go on a training course and others are constantly away at conferences, seminars and workshops. Having a rational approach to training and development can change a culture, retain staff and save money.
If you start by being proactive and systematically identifying training and development needs rather than […]